Casino

You must be aged 20 years or older to enter the Gaming areas at SkyCity Queenstown.

At SkyCity, we are proud to provide you with a world-class environment to enjoy. We require a neat and tidy standard of dress at all times. SkyCity reserves the right to refuse entry where patrons are not appropriately dressed, or if their attire is deemed potentially offensive to others.

The following items are not permitted at SkyCity Queenstown:

• Torn or damaged clothing (except fashionable distressed items)
• Dirty clothes or footwear
• Safety or trade clothing (eg safety vests)
• Hats or caps (unless for religious or medical reasons)
• Sleeveless tops on men
• Gang patches or other insignia
• Sunglasses

SkyCity reserves the right to refuse entry where patrons are not appropriately dressed.

SkyCity accepts the below as form of identification:

• A current New Zealand or overseas passport
• A current New Zealand driver licence
• A current Hospitality Association (HANZ) 18+ card
• Any other current ID with a photo, date of birth, and which is the product of a government institution
• Click here for more information about identification requirements

Signing up to SHOW by SkyCity Rewards is free. Provided you are over the age of 20 and not excluded from entering SkyCity's premises you can sign up at the Cashier's Desk on the main gaming floor.

At SkyCity there are two ways to control your gambling: Self-identified exclusion and Third Party Exclusion. You can either call and speak to our Host Responsibility team on 0800 759 2489, or if you are at the Casino, please visit the Security desk or speak to one of our security team. More information can be found here.

You must be aged 20 years or older to sign up to the SHOW by SkyCity Rewards programme. SkyCity is a responsible host. If you wish to discuss your Gaming, please talk to a SkyCity staff member or call the Gaming Helpline on 0800 654 655. For more information please contact the SkyCity Shift Manager on 0800 SKYCITY.